Return & Refund Policy

Return, refund and cancellation conditions for EAGLOX aircraft, batteries, components, OEM programs and custom configurations are confirmed in the applicable sales contract.

Custom aircraft orders

Aircraft and OEM orders may involve custom production, configuration review and shipment preparation, so cancellation and refund terms must be confirmed before order placement.

Inspection and claims

Buyers should inspect delivered goods promptly and submit any shipment, quality or documentation claim through the official business contact channel.

Contract priority

Where a signed quotation, invoice or sales contract provides specific return or refund terms, that written agreement controls the transaction.